Asterisk 1.2 - a presentation of the brand new release version

Asterisk 1.0 was released at Astricon 2004. The asterisk.org development team has released the first beta versions of Asterisk 1.2 for testing. This talk describes what developers have been doing for a year, what changes has been done to Asterisk and what are the benefits of all these new functions?

Kevin P. Fleming, Digium and Olle E. Johansson, Edvina.net

Kevin Fleming is a Senior Software Engineer at Digium, Inc., the primary developer of Asterisk. His responsibilities include managing Digium's interaction with the Asterisk development community and providing direction for Asterisk's future.
Olle E. Johansson is one of the Asterisk developers that works with SIP support, documentation and user interface issues. Olle is also co-founder of Astricon and teaches Asterisk in the Asterisk training classes.

Building a successful IVR Solution

Allison Smith, The IVR Voice

Allison is the voice of Asterisk - the one that has recorded all the voice prompts for the Open Source PBX.

Case study: A Call Center Solution for 200 Seats Across Four locations

The progression from a small and isolated proprietary call center setup in a single location to having over 200 seats across four locations all using Open-Source software with an Asterisk-based call-center solution written in-house and released under the GPL: VICIDIAL. Comparison of costs with proprietary systems of the same size as well as summary of hardware and network setup.

Matt Florell, VICI Marketing

Matt Florell has over nine years experience in building and managing corporate IT systems specializing in Customer Relationship Management(CRM) systems, telephony systems, databases, scalable applications and system optimization. Matt is currently the IT director of VICI Marketing in Clearwater Florida and is the creator and maintainer of the astGUIclient/VICIDIAL project.

Asterisk: The Rumplestiltskin of IP telephony

This speech will encompass strategies utilized, triumphs achieved, and barriers encountered while replacing a medium sized Cisco CallManager IPCC callcenter solution with Asterisk at a traditional telephone company. It will focus on how you can decrease costs and reduce infrastructure while improving redundancy. The cornerstone of the talk will focus on our increased productivity realized at PMT and the profit margins gained by 'spinning electrons in to gold using Asterisk'.

Brian McManus, Project Mutual Telephone

Brian McManus is a VoIP aficionado with more then two years of Asterisk experience, and six years of traditional telephony experience. He is currently employed by Project Mutual Telephone, a small rural telephone company providing continuous telephone services to customers since 1916. Brian has deployed several large Asterisk systems at privately owned, and publicly traded companies. Brian McManus lives with his family in Kimberly Idaho

Asterisk Call Center Strategies

Asterisk a new phenomenon in the telecom sector. Learn how call center can benefit from this new reality.

Georges Karam, Aheeva

Georges Karam is a founding member of Aheeva. As CEO, Mr. Karam is responsible for strategic alliances.
Mr. Karam brings solid expertise in Computer Telephony Integration (CTI), Interactive Voice Response (IVR) as well as telecommunications & telephony protocols.
Prior to the creation of Aheeva, Mr. Karam has held various positions at Univoc and Elix where he specialized in computer telephony.
He holds a Bachelor’s degree in Computer Sciences from the University of Quebec in Montreal and a MBA from HEC Montreal.

Asterisk in diverse inbound call centers

BJ Weschke, Bird's The Word Technologies

Integrating Asterisk with Jabber Instant messaging

The talk will be about integrating asterisk with Jabber services. Which allows for relaying of presence information and intiating calls and other information. Discussing current and possible future implementations.

Matthew O'Gorman, Software Developer, Digium
Andrew Wright, Sr. Engineer, Jive Software

Matt O'Gorman is one of six childeren from houston texas, been working for Digium for over a year now and currently attend Univ. of Alabama at Huntsville.
Andrew Wright is a Sr. Engineer with Jive Software based in Portland. OR. Andrew is the Project Lead for the Asterisk-IM project.
Jive Software specializes in collaboration and knowledge management products. It's also the sponsor of Jive Messenger, one of the most popular Open Source XMPP (Jabber) servers.